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TERMS OF USE

Bloomr platform — Convergence Lab

Effective version — October 2026

ARTICLE 1 — PURPOSE

These Terms of Use (the “Terms”) govern access to and use of the Bloomr platform, available at https://getbloomr.com and published by Convergence Lab.

Bloomr is an AI-assisted platform for creating social media content: it generates carousels, images and videos from a brand’s identity, lets the user edit them, then publishes them to the TikTok, Instagram and YouTube accounts the user has connected.

By creating an account and using Bloomr, the User acknowledges having read these Terms and accepts them without reservation.

ARTICLE 2 — ACCOUNT CREATION

Access to Bloomr requires a personal account, created:

  • with an email address and a password;
  • or with Google sign-in (name, email address and profile picture of the Google account).

Sign-ups may be restricted to certain addresses or happen on the invitation of a member of an existing workspace. A workspace (team account) may have several members; its administrators manage the workspace’s members, brands and integrations.

Login credentials are strictly personal and confidential. The User undertakes to keep them secure, not to disclose them, and to notify Convergence Lab immediately of any fraudulent use through the contact form.

ARTICLE 3 — ACCESS TO THE SERVICE AND PRICING

Access to Bloomr is granted under the conditions agreed with Convergence Lab. Any pricing terms are communicated to the User before any billing and are subject to a separate agreement.

Some features (AI generation of images, videos or text) have an operating cost measured by Bloomr; Convergence Lab may limit their use to preserve the quality of the service.

ARTICLE 4 — AI-GENERATED CONTENT

Texts, images and videos are produced by artificial intelligence models from third-party providers (Google, Anthropic). They may contain errors, inaccuracies or unexpected elements. The User undertakes to review and approve every piece of content before publishing it.

The User undertakes to follow the publishing platforms’ rules on AI-generated content, including labelling it where required.

Bloomr must not be used to produce or distribute content that is:

  • unlawful, defamatory, hateful, violent, or sexual content involving minors;
  • misleading, including deepfakes of real people without their consent;
  • infringing third-party rights (copyright, trademarks, image rights);
  • in breach of the TikTok, Instagram or YouTube terms of service.

ARTICLE 5 — PUBLISHING TO SOCIAL NETWORKS

Bloomr lets the User connect TikTok, Instagram (professional accounts) and YouTube accounts through OAuth, in order to publish the content the User chooses. Bloomr only publishes at the User’s request, to the accounts the User has connected.

By connecting these accounts, the User agrees to the terms of the platforms concerned:

The User can disconnect an account at any time from the Integrations page of Bloomr, or revoke access from the settings of the platform concerned (for Google: myaccount.google.com/permissions).

Convergence Lab cannot be held liable for a third-party platform refusing, removing or limiting a post, nor for changes to their APIs.

ARTICLE 6 — USER CONTENT AND OWNERSHIP

The User remains the owner of the material they upload (logos, photos, videos, music, texts, brand guidelines) and warrants that they hold the rights needed to use it.

Subject to third-party rights and the AI providers’ terms, the User may freely use the content generated for them. Convergence Lab claims no rights over this content and does not use the User’s content to train artificial intelligence models.

The User grants Convergence Lab the right to host, process and transmit their content only to the extent needed to run the service (generation, storage, publishing).

ARTICLE 7 — INTELLECTUAL PROPERTY OF THE PLATFORM

The elements of the Bloomr platform (software, brand, logos, interface, templates and libraries provided by the platform) are protected by intellectual property law and belong to Convergence Lab or its partners.

Access to the service grants the User a personal, non-exclusive and non-transferable right to use the platform. Any unauthorised reproduction or reuse of these elements is prohibited.

ARTICLE 8 — AVAILABILITY AND HOSTING

Bloomr is hosted on Amazon Web Services (AWS) infrastructure in the European Union. The servers may go to sleep when idle and start again when the app is opened, which can take a few minutes.

The availability of the service may be affected by maintenance, technical incidents or the unavailability of third-party providers. Convergence Lab strives to keep such interruptions short.

ARTICLE 9 — LIABILITY

The User is solely responsible for the content they generate, approve and publish, and for its compliance with applicable regulations (in particular advertising and consumer protection rules).

Convergence Lab cannot be held liable for:

  • AI-generated content published without review;
  • damage caused to third parties by published content;
  • interruptions or decisions of third-party providers (AWS, Google, Anthropic, TikTok, Meta, YouTube);
  • fraudulent or non-compliant use of the platform.

ARTICLE 10 — SUSPENSION AND TERMINATION

The User may stop using Bloomr at any time and request the deletion of their account through the contact form. Their data is then deleted as set out in the Privacy Policy.

Convergence Lab may suspend or delete an account that breaches these Terms, after informing the User except in an emergency or where required by law.

ARTICLE 11 — PERSONAL DATA

Convergence Lab processes Users’ personal data in accordance with its Privacy Policy, available at https://getbloomr.com/confidentialite.

Under the GDPR, the User has the rights of access, rectification, erasure, objection and portability of their data, which they can exercise through the contact form.

ARTICLE 12 — CHANGES TO THE TERMS

Convergence Lab may change these Terms at any time. Users are informed of any substantial change by email or in the app; the amended Terms apply 30 days after that notice.

ARTICLE 13 — GOVERNING LAW AND DISPUTES

These Terms are governed by French law. In the event of a dispute, the parties will seek an amicable solution; failing that, the dispute will be brought before the competent courts of Convergence Lab’s registered office.

ARTICLE 14 — CONTACT

  • Contact form: https://getbloomr.com/contact
  • Company: Convergence Lab
  • Address: 55 rue Grignan, 13006 Marseille, France
  • Website: https://getbloomr.com
Terms of Use | Bloomr